The non-answer answer from Yahoo!

I got an answer from Yahoo about the spam filter issue. It was polite, but didn't correct my problem or anyone else's problem. It did suggest, however, that those having this problem write to Yahoo! It would be helpful if anyone else is having the same issue to write to them so that they are increasingly aware.

I'm copying the answer below - and I did e-mail Eric back and asked him how to follow this further. If I can't do it on behalf of my groups - which seems silly to me - then at least I can do it on behalf of myself.

In the meantime, I'll start researching how to get to someone higher up at Yahoo!

Here's the response below:

Hello Heather,Thank you for writing to Yahoo! Groups.I understand that you are concerned with the blind members of your Groupconfronting the captcha box.Heather, thank you for contacting us on behalf of other Yahoo! users. We'd love to help resolve their issue; however due to privacy concerns, we will need to ask them to contact us directly for assistance. Please feel free to forward this email to them or direct them to the following page so they can contact us: http://help.yahoo.com/l/us/yahoo/groups/original/Thank you for your understanding.Thank you again for contacting Yahoo! Groups.

Regards,Eric

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Living on the frontlines

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